Integrating technology has the potential to improve services and boost human capital. © World Bank
On a global scale, the COVID-19 pandemic has dealt the greatest blow to families and children in living memory. Progress in human capital – the knowledge, skills, and health that people need to achieve their potential – is being reversed.
World Children’s Day is a timely reminder that countries’ greatest wealth lies in their human capital, including their boys and girls, and young adults, who represent the promise for a brighter future. Their talents and productivity are the engine of future growth and prosperity.
, and the long-term potential for their children and youth will be thwarted. We need to put investments in people at the center of our crisis response.
Global ministers and development leaders highlighted examples and discussed approaches to Reimagining Service Delivery in a Digital Age at the Human Capital Ministerial Conclave
Reimagining service delivery through disruptive and transformative technology
What can be done to address this crisis in human capital? We have an opportunity to build on the innovative use of data and technology to improve service delivery at scale, to reach marginalized populations more easily, and to increase the efficiency of human capital spending. The disruptive and transformative technologies era provides us with the opportunity to transform service delivery in health, education, safety nets, agriculture, finance, and other areas central to human capital. Continue reading